Shipping & Returns
Shipping
Local Delivery
We offer local delivery for just $5 on orders over $30. Please note that local deliveries are made on Thursdays and Fridays. If you need your gift delivered sooner, we recommend selecting express shipping.
Pick Up
Free pick up is available from our store! Simply choose the pick-up option at checkout, and your order will be ready for collection.
Express Shipping
We provide express shipping Australia-wide, starting at $12.95. Enjoy fast delivery, no matter where you're located across the country.
Refunds
To be eligible for a refund, your item must meet one of the following criteria:
- Arrived damaged
- Spelling or design is incorrect
- Arrived up to 5 days later than your selected delivery date
If any of the above apply to your order, please email us at hello@sweetservings.com.au with photos of the issue. We will review your request and issue either a partial refund for the damaged product or a full refund if the error was on our part.
Returns
Due to the edible nature of our products and custom elements, we cannot accept returns. However, if you are unhappy with your items, please email us with your concerns at hello@sweetservings.com.au. We will do our best to resolve the issue to your satisfaction.
Cancellations
As most of our orders are dispatched either the same day or the next day, we can only accept cancellations within 24 hours of placing the order and before it has been dispatched. Once your order has been dispatched, we are unable to accept cancellations, as it is already on its way to you.
If you need to cancel your order within 24 hours and before dispatch, please email us at hello@sweetservings.com.au to receive a full refund. For any other concerns regarding your order, feel free to get in touch with us.
Contact us
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